Welcome to paulobay.co.uk (“Website”, “we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our Website.

1. Who We Are

Paulobay.co.uk is based in the United Kingdom. For the purposes of UK data protection laws, we are the data controller of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide

• Name, email address, and username (e.g., when creating an account or contacting us)
• Payment details (if making purchases)
• Content you submit (e.g., comments, reviews, forum posts)

Automatically Collected Data

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on site
• Cookies and tracking technologies (see Section 6)

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage your account
• To process transactions and deliver products/services
• To respond to enquiries and provide customer support
• To improve our Website and user experience
• To send newsletters or promotional content (with your consent)
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you opt in to receive marketing communications
• Contract: To fulfill our obligations when you make a purchase or register
• Legal Obligation: For compliance with laws and regulations
• Legitimate Interests: To improve our services and prevent fraud

5. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers (e.g., payment processors, hosting providers)
• Law enforcement or regulatory authorities (if required)
• Analytics and advertising partners (see Section 6)

All third parties are required to handle your data securely and in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyse site traffic and usage
• Deliver personalised content and ads

You can manage your cookie preferences via your browser settings. For more details, please see our Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Account data may be retained until you delete your account or request removal.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@paulobay.co.uk

9. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

10. International Transfers

If we transfer your data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

11. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have done so, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: hello@paulobay.co.uk